MALMAISON LONDON | Stay downtown in London

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Key details

Hotel Overview

18-21 Charterhouse Square, London, United Kingdom, EC1M 6AH

Malmaison London - Urban-style hotel near Barbican Centre

Malmaison London is housed in a Victorian building, featuring exposed brick walls, dark wooden floors, and plush leather seating. The hotel is a 5-minute walk from Barbican Station, providing access to the Circle, Metropolitan, and Hammersmith & City lines. Dining options include Chez Mal Brasserie & Bar, serving classic British dishes, and the Chez Mal Lounge for cocktails. The hotel offers private dining rooms, meeting spaces with the latest technology, and a mini gym with a treadmill, Peloton bike, and yoga kit. Staff provide itinerary and wine recommendations.

Additional perks of the hotel

- Private event spaces for weddings and meetings - Cocktail masterclasses and DJ entertainment - Complimentary tea and coffee facilities - Same-day laundry service - Free, fast Wi-Fi throughout the property - Cashless payment system

Rooms

The hotel offers 97 rooms, including two suites. Club Rooms feature stripped wooden floorboards and exposed brick wallpaper. All rooms include Sealy Posturepedic mattresses, Egyptian cotton sheets, and en-suite bathrooms with power showers. The Signature Suite has a super king bed, oversized bath, monsoon shower, and a lounge area. Cosy Rooms are designed for single travelers with a double bed and monsoon shower.

Other conveniences

- USB charging points and flat-screen TVs with Sky Sports - Complimentary water and chocolates in Signature Suites - Ironing facilities and hairdryers - Coffee machines in select rooms - Black marble bathrooms with Malmaison-brand toiletries

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Standard Double Room

Max:

2 persons

220 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Cosy Double Room

Max:

1 person

175 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

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Club Deluxe Room

Max:

2 persons

230 sq. feet

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Room Rates & Availability Tracker

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Transportation Tips

Transportation Options

City Centre

London 1.6 mi

Airports

London City (LCY) 7.7 mi

London Heathrow (LHR) 18.5 mi

Underground

Barbican tube700 ft

Bus

Bus stop1400 ft

Amenities

Thoughtful hotel amenities for a comfortable stay

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Paid parking

Luggage storage

24-hour services

24-hour reception

General

No smoking on site
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Room features

Free Wi-Fi in rooms
Heating
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Location

18-21 Charterhouse Square, London, United Kingdom, EC1M 6AH

Map view

street view

18-21 Charterhouse Square, London, United Kingdom, EC1M 6AH

City landmarks

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

1.5 mi

Museum

The British Museum

1.3 mi

Castle

Tower of London

1.4 mi

Harbour

Tower Bridge

1.5 mi

Gallery

Tate Modern

1.1 mi

Square

Trafalgar Square

1.5 mi

Market

Borough Market

1.5 mi

Museum

National Gallery

1.5 mi

Church

St Paul's Cathedral

3300 ft

Church

Westminster Abbey

1.9 mi

Elizabeth Tower - Houses of Parliament

Big Ben

1.7 mi

Opera House

Covent Garden

1.3 mi

Park

Sky Garden

1.2 mi

Gallery

Barbican Centre

2300 ft

Public Building

Central Criminal Court

2100 ft

Museum

Sir John Soane's Museum

4700 ft

Monument

Monument to the Great Fire of London

1.1 mi

Garden

Buckingham Palace

2.3 mi

Theatre

Shakespeare's Globe

1.1 mi

Gallery

Guildhall Art Gallery

3500 ft

The Shard 32 London Bridge Street

The Shard

1.3 mi

Museum

Bank of England Museum

4400 ft

Public Building

Houses of Parliament

1.8 mi

Bridge

London Bridge

1.2 mi

Museum

Charles Dickens Museum

5000 ft

Museum

London Transport Museum

1.3 mi

Nearby

Museum

Museum of London

1900 ft

Park

Postman's Park

1900 ft

Church

St Bartholomew the Great

800 ft

Farringdon

1700 ft

Restaurants

Chez Mal

100 ft

18-21 Charterhouse Square

The Vestry

100 ft

117 Charterhouse Street

Smiths of Smithfield

800 ft

67-77 Charterhouse St

Vinoteca Farringdon

800 ft

7 St. John Street

Apres Food Co

1300 ft

72 St. John Street

POLPO Smithfield

800 ft

3 Cowcross Street

Neo

500 ft

14-17 Carthusian Street Barbican

Guest Reviews & Ratings

What Guests Are Saying?

82%

loved it & would return

8.2/10

Great

Rooms

8.2

Location

8.4

Service

7.2

Dining

7.4

Franklin

United States, May 2024

7.6/10

The hotel room is beautifully massive with very nice decorations, but there was a sweaty smell that could have been improved by better cleaning under the blanket and laundering the bed throw. The location is superb, perfect for exploring Smithfields restaurants and bars, and the quiet surroundings add to the charm. The service was mixed, with a very helpful concierge but some confusion with breakfast requests. The dining experience was mouth-watering, especially before going on a tour of the London Charterhouse.

Rooms

7.0

The room is beautifully massive with nice decorations, but some cleanliness issues were noted.

Service

6.0

The concierge was very helpful, although there were some miscommunications during breakfast service.

Location

9.0

The hotel is superbly located for exploring Smithfields restaurants and bars, and it's quiet on weekends, which is a plus.

Dining

8.0

The dining experience was mouth-watering, especially before the London Charterhouse tour.

Facilities

8.0

The hotel offers good facilities for a comfortable stay.

Sue

United States, October 2023

7.4/10

I had a pleasant stay at the hotel with clean and comfortable rooms, and the friendly staff who took great care of me. The location was convenient, although a bit away from main attractions. The dining experience was acceptable with a decent continental selection, and the facilities were satisfactory overall.

Rooms

8.0

My room was all ready and waiting for me, with a view of St Paul in the distance. It was so nice and quiet that I had some restful nights. The room was more suited to business travelers than leisure, as advertised.

Service

9.0

The staff took good care of me and were beyond helpful. A special thanks to Chris, Jason, and Rima at the front desk. The service was excellent overall, with room service, laundry, and pet amenities available.

Location

7.0

The hotel is just around the corner from Barbican tube, which was convenient. However, it is a bit away from the main places of interest.

Dining

6.0

The dining options were acceptable but lacked variety, especially for continental choices. The breakfast was okay, including plenty of meats, cheeses, and pastries.

Facilities

7.0

The hotel facilities were decent, offering housekeeping, dry cleaning, and a welcome drink. However, the strong smell of air freshener was a little overpowering in some areas.

William

United States, September 2023

7.6/10

I had a mixed experience at the hotel. The rooms, although a bit small for two people, were quirky, well-equipped, and gorgeous, with beautiful decorations and cleanliness. However, the dining experience was disappointing due to additional charges for breakfast. The service was friendly but lacked consistency, with some staff being very welcoming while others seemed disinterested. The location, tucked away in a historical part of London, was convenient for exploring the major attractions.

Rooms

8.0

The rooms, despite being a bit small for two people, were quirky, very well-equipped, and gorgeously decorated. I enjoyed the presence of magazines and a variety of interesting books, adding a nice touch to the room. It was beautiful and clean.

Service

7.0

The service was a bit inconsistent. While most of the staff, like the blonde lady on reception and the evening bartender, were lovely and welcoming, some lacked friendliness and didn't provide extra information. There was room for improvement in ensuring a consistently positive guest experience.

Location

9.0

The location was a hidden gem, tucked away in a historical part of London near Charterhouse and a beautiful green space. It was convenient for exploring most of London's major attractions, offering a quiet retreat away from the bustling main roads.

Dining

6.0

Although the dining options were nice and the quality of the food was good, the additional charges for breakfast felt like a rip-off and took away from the overall value for money. I found the pricing structure to be a bit misleading, causing some dissatisfaction.

Facilities

The hotel offered a variety of facilities, but I did not explore many of them. However, based on my experience, there seemed to be a range of amenities available, making the stay comfortable overall.

Ernest

United Kingdom, September 2023

8.0/10

I had an incredibly comfortable and enjoyable stay at the hotel. The rooms were stylish and very well thought out, making my experience great. The service was lovely, although a bit let down by slow breakfast service. The location was convenient, especially for easy travel around London. The dining experience had great food but could improve the music selection. Overall, a fantastic stay with a few hiccups.

Rooms

9.0

The rooms were stylish, comfortable, and well-thought-out.

Service

7.0

The service was lovely, with some hiccups in breakfast speed.

Location

8.0

The hotel's location was convenient for exploring London easily.

Dining

8.0

The dining experience offered great food, but the background music was not to my liking.

Facilities

The facilities at the hotel were great for my needs.

Lee

United Kingdom, August 2023

8.4/10

I had a wonderful stay at this hotel. The rooms were fantastic and really comfortable, with a nice view of the Charterhouse located behind. They had a luxury feel to them which was lovely and cosy. The service was friendly, although room service was a bit dismissive, and there were some delays at breakfast. The location was just what I was looking for, close to Farringdon tube and railway with plenty of eateries nearby. The dining experience was excellent with a variety of choices. Overall, I would definitely recommend this hotel.

Rooms

9.0

The rooms were really nice, with a luxury feel and very comfortable. I had a fantastic stay.

Service

7.0

The staff were friendly, but there were some minor issues with service speed during breakfast.

Location

9.0

The location was exactly what I was after, close to public transportation and surrounded by great eateries. A top-notch spot!

Dining

9.0

The dining experience was excellent, with a great variety of choices and delicious dishes.